Frequently Asked Questions

Find answers to common questions about our products, services, and ordering process. Can't find what you're looking for? Get in touch with our team.

How Do I Pay For My Order?

We accept payment by EFT and Credit Card – AMEX, MasterCard and VISA.

What Is Your Turn-around Time?

Our standard stock range can normally be sent out the day it is ordered. For personalised products such as Ticket Wallets and Bag Tags, turn-around time is generally two weeks from proof approval.

Which Print Method Do You Use?

We pride ourselves on our versatility to provide Foil and full colour Digital printing.

How Many Colours Can I Have Printed On My Products?

We can print anything from Single Colour to full colour digital print. Pricing is structured accordingly.

Can You Design A Wallet For Me?

Yes, we can. Our Graphic Designer can design a wallet just for you, at a minimal price.

What Sort Of Artwork Do You Require?

Logos and supporting images need to be supplied as high resolution PDF or EPS files.

Can I See What My Design Looks Like Before The Goods Are Manufactured?

Certainly. We email our customers a proof to approve before we proceed any further.

Can I Supply My Own Artwork For Digital Printed Products?

If you are able to supply print ready artwork, in a high resolution PDF or EPS file, with 5mm bleed (if required), then we are happy to print from your files.

Can I have social media icons on my products?

Yes, you can. We have all the relevant social media icons available.

Does Swan Plastics recycle plastic waste?

Yes, Swan Plastics recycles plastic waste as part of our commitment to sustainability.

Who are Swan Plastics' preferred travel industry clients?

Swan Plastics is the preferred supplier for Helloworld, italktravel, Travel Managers, and MTA.

Still have questions?

Our team is here to help! Get in touch and we'll provide personalised assistance for your project.